Privacy Policy

Introduction and Scope

RewardSift ("we," "us," or "our") is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and processing when you use our AI-driven rewards aggregation platform.

This policy applies to all users of RewardSift's website, mobile applications, API services, and related products and services (collectively, the "Services"). By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

We collect several types of information to provide and improve our Services:

Account and Profile Information

When you create an account, we collect your email address, username, password (stored in encrypted form), and optional profile details such as your name and preferences. For premium or enterprise subscribers, we may also collect billing information including payment card details, billing address, and tax identification numbers where applicable.

Usage and Interaction Data

We automatically collect information about how you interact with our Services, including the offers you view, search queries, filters applied, time spent on pages, click patterns, and features accessed. This helps us understand user behavior and improve our platform.

Device and Technical Information

When you access our Services, we collect device identifiers, IP address, browser type and version, operating system, screen resolution, referring URLs, and pages visited. We also collect API usage metrics for enterprise customers.

Communication Records

We maintain records of your communications with our support team, including email correspondence, chat transcripts, and feedback submissions, to provide better customer service and resolve issues.

How We Use Your Information

We use the collected information for the following purposes:

To provide, maintain, and improve our Services, including personalizing offer recommendations based on your preferences
To process transactions and send transactional communications such as purchase confirmations, subscription renewals, and account notifications
To communicate with you about updates, new features, promotional offers, and relevant content (you may opt out at any time)
To detect, prevent, and address fraud, security issues, and technical problems
To conduct analytics and research to understand usage patterns and improve our AI algorithms
To comply with legal obligations and enforce our Terms of Service

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Performance of Contract: Processing necessary to provide the Services you've requested
Legitimate Interests: Processing necessary for our legitimate business interests, such as improving our Services, preventing fraud, and ensuring security
Consent: Processing based on your explicit consent, which you may withdraw at any time
Legal Compliance: Processing necessary to comply with applicable laws and regulations

Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers and Partners

We work with third-party service providers who assist us in operating our Services, including cloud hosting providers, payment processors, email delivery services, and analytics platforms. These providers are contractually obligated to use your information only for the purposes we specify and to protect it in accordance with applicable data protection laws.

Affiliate Commission Partners

When you redeem an offer through our platform, we may share limited information (such as transaction identifiers) with merchant partners to track affiliate commissions. We do not share personally identifiable information unless necessary for transaction completion.

Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the successor entity, subject to the same privacy protections outlined in this policy.

Legal Requirements

We may disclose your information when required by law, court order, or government request, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

Data Retention and Deletion

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Account information is retained for the duration of your active account and for a reasonable period thereafter to comply with legal obligations and resolve disputes. Usage data and analytics are typically retained for up to 36 months. Payment information is retained only as long as necessary to complete transactions and comply with financial record-keeping requirements.

You may request deletion of your account and associated data at any time by contacting us at info@rewardsift.com. We will process your request within 30 days, subject to legal retention requirements.

Security Measures and Safeguards

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit using TLS 1.3 and at rest using AES-256 encryption
Regular security audits and vulnerability assessments
Access controls and authentication mechanisms to limit data access to authorized personnel
Monitoring and logging systems to detect and respond to security incidents
Employee training on data protection and privacy best practices

While we strive to protect your information, no method of transmission or storage is 100% secure. We cannot guarantee absolute security but will notify you of any material breaches as required by applicable law.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to enhance your experience, analyze usage, and deliver personalized content. For detailed information about our use of cookies, please see our Cookie Policy.

You can control cookie preferences through your browser settings. Note that disabling certain cookies may limit functionality of our Services.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you
Correction: Request correction of inaccurate or incomplete information
Deletion: Request deletion of your personal information, subject to legal exceptions
Portability: Request a copy of your data in a structured, machine-readable format
Objection: Object to processing of your information for certain purposes
Restriction: Request temporary restriction of processing in certain circumstances
Withdrawal of Consent: Withdraw consent for processing based on consent

To exercise these rights, contact us at info@rewardsift.com. We will respond to your request within 30 days.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer personal information internationally, we implement appropriate safeguards such as Standard Contractual Clauses approved by relevant authorities, and we ensure that recipients provide an adequate level of data protection.

Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information promptly.

If you believe we have inadvertently collected information from a child, please contact us immediately at info@rewardsift.com.

Third-Party Links and Services

Our Services may contain links to third-party websites, applications, and services that are not operated by us. This Privacy Policy does not apply to such third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your information.

We are not responsible for the privacy practices or content of third-party services, even if you access them through our platform.

California Privacy Rights

California residents have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of sale or sharing of personal information
Right to correct inaccurate personal information
Right to limit use and disclosure of sensitive personal information
Right to non-discrimination for exercising privacy rights

We do not sell personal information as defined by the CCPA. To exercise your California privacy rights, contact us at info@rewardsift.com.

European Data Protection Rights

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR) including the rights outlined in the "Your Rights and Choices" section above.

You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date" at the top of this page.

For significant changes, we may provide additional notice such as an email notification or a prominent notice on our website. Your continued use of our Services after such changes constitutes your acceptance of the updated Privacy Policy.

Contact Information and Data Protection Officer

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email: info@rewardsift.com
Phone: +1 917 294 0628
Address: 5831 Vanderbilt Ave, Dallas, TX 75206

We are committed to resolving privacy-related concerns promptly and transparently.